Customer Service Supervisor - German Team,
We're now seeking an experienced team manager to join our client's German outsourced services team. The role will involve both day to day team management and client account management.
General Tasks Include:
- Team Management, setting clear, well structured and achieveable tasks for your team,
- Monitoring team performance against agreed SLAs/KPIs, identifying potential problems and taking corrective action,
- Identifying skills gaps within y ...
Sectors: IT - Team Leader